Frequently Asked Questions (FAQs)

1. Is ordering from JacketsAura secure?

Yes, absolutely! JacketsAura provides a fully secure platform for purchasing leather jackets online. Our system uses encrypted technology, and our team monitors every transaction to ensure your order is safe and protected.

2. Can I make changes to my order after placing it?

Yes, you can make changes before your order is confirmed. Once the confirmation is done, please contact our customer support immediately. If the change is possible, we’ll gladly assist you.

3. Do you provide worldwide delivery?

Yes, JacketsAura ships worldwide, except to certain restricted countries like Israel and Brazil due to local shipping limitations.

4. Can I track my order?

Yes! Once your order is dispatched, we’ll send you a tracking number via email. You can use it to check the real-time status of your delivery.

5. What payment methods do you offer?

We accept PayPal which make your shopping experience smooth and secure.

6. Do you offer custom-made products?

No, We are not working on custom products.

7. What if I provide the wrong shipping address?

If you notice the error before dispatch, contact us immediately to correct it. If the item is already shipped, reach out to customer support right away. We’ll do our best to update the address and ensure on-time delivery.

8. What type of Fabric do you use?

At JacketsAura, we use premium-quality materials including leather, satin, parachute, and even nylon, depending on the product. We focus on both style and durability.

9. How do I take care of my jacket?

To extend the life of your jacket, follow these tips:

  • Keep it dry and avoid moisture

  • Hang it on a padded or wooden hanger

  • Store it in a cool, dry place

  • Keep it away from heat sources

  • Use leather conditioner occasionally

10. How can I contact JacketsAura if I have any questions?

You can reach us via our Contact Us page or email us directly at:
📧 info@jacketsaura.com
Our customer support team is available 24/7 to assist you.

Business Name: JacketsAura
Email: Info@jacketsaura.com
Phone: +1(732)406-5919
Physical Address: 6 Murray Hill Ter, Marlboro, NJ 07746. USA.
Working Hours: Monday to Friday, 8AM – 5PM