Shipping and Delivery Policy Jacketsaura
Jacketsaura believes in offering the highest quality leather apparels to its global audience and that too at extremely affordable prices with free worldwide shipping and no minimum order order.
International Free Delivery
Free shipping is possible all around the globe regardless of the size of your order.
But note that there may be import tax or custom charge or VAT on their part depending on the laws of your country.
We dispatch all our orders on Delivery Duty Unpaid (DDU) terms, so this means:
The customer is responsible in all the import related taxes.
In order to be sure, or to evade shocks, we advise you to check the policies of import duties in your country before ordering.
Are you in need of help in interpreting the responsibilities in your area? Write to us info@jacketsaura.com
Calculated Delivery Lines
All the products in Jacketsaura are carefully done, particularly custom-made products. It is estimated that delivery schedules are:
No or Minor Standard Orders: 10-12 working days
Please note:
All orders made after 1:00 PM (PKT), will be processed on the next business day.
Our working hours are between Monday and Friday.
Order Tracking
As soon as the order is sent, the tracking ID will be sent to your e-mail. With this ID, you can track your shipment on the checkout of the applying courier.
When your package is delayed or has been tagged on hold, we advise that you contact the courier company to inquire about such situation.
Also, in event that you are unable to receive your delivery at the time of delivery please make an advance notification to the courier. Numerous unsuccessful attempts may lead to discard of the parcel, which Jacketsaura is not to blame.
Quality Courier Partners
Our partners in shipping are trusted worldwide, and we only visualize the option of the product being directed to you in an optimal state:
DHL
FedEx
USPS
SkyNet
Shipments to APO, FPO and PO Box numbers are strictly prohibited because international tracking and shipping security is not available.
If your order includes both customized and non-customized items, the non-customized item may arrive first.
Address changes cannot be made once the order is dispatched.
Still Have Questions?
We’re here to help!
For any shipping or delivery concerns, reach out to our friendly customer care team.
Jacketsaura – Crafted with care. Delivered with trust.
Deteriorated, or False Items
In case you are provided:
A spoilt product
The improper size, hue or object
A product that has a design or a printing mistake
You can exchange or refund back within 30 days according to our Return, Refund, and Exchange policy.
You can easily contact us with our team that are available for you 24/7 to serve you easy free return and exchange method.
Potential Cases of Delays of Delivery
Even though we are intent on all the delivery schedules, the following factors will result to delay:
Natural catastrophes (floods, earthquakes, and so on.)
Delays in the delivery of couriers
Holiday (national or religious) (Eid, Christmas, and so on)
Requests to major customization
Wrong or halfbaked shipping information
Rejected on quality control (we shall re-print it)
Hold up at customs clearance
International occurrences or pandemics
Notable before ordering
In order to have an easy delivery process:
Before placing an order, just make sure to recheck size chart and the shipping, as well as contact information provided.
Business Name: JacketsAura
Email: Info@jacketsaura.com
Phone: +1(732)406-5919
Physical Address: 6 Murray Hill Ter, Marlboro, NJ 07746. USA.
Working Hours: Monday to Friday, 8AM – 5PM